Terms

Last updated: November 2026

1. Quotes

Quotes are based on the property size and condition you describe. If the property differs significantly, we confirm any change with you before starting.

2. Re-clean

If the agent or landlord reports an issue within the cleaning scope within 48 hours of an end of tenancy clean, we re-clean those areas at no charge. Repairs and wall damage are outside the cleaning scope.

3. Changes and cancellations

Please tell us as early as possible if you need to change or cancel.